I'm looking at some Ridgid table saws, which I … These programs also cover replacement rings, driver blades and bumpers on RIDGID® Brand pneumatic tools. RIDGID® Brand Hand Held Power Tools, Stationary Power Tools, and Pneumatic Tools are automatically covered under a 3-year Limited Warranty. SIGN UP The Industry's Best Coverage. You may obtain the location of the authorized service center nearest you by logging on to the RIDGID website at www.ridgid.com. Warranty and Service claim form instructions. Proof of replacement required. Then mail the online confirmation print out or the hand written letter with your original receipt (making a photo-copy of your receipt to keep for your records is recommended) and the original UPC from the qualifying products package to: RIDGID® Hand Held and Stationary Power Tool Technical Service, PO Box 1427, Anderson, SC 29622 for processing and approval. Some states restrict limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. Inner Core Cable and Carrying Case Customers have 90 days from date of purchase to register tools for the Lifetime Service Agreement. Warranty Claim Form STEP 1: Fill out contact information completely. RIDGID Tools are backed by the best coverage in the industry. Upon approval, you are eligible for FREE Batteries, FREE Parts, FREE Service, FOR LIFE. Blower Wheel. RIDGID branded products are built with reliability, dependability and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship. With this warranty form template, you will be able to ask for dealer and vehicle details that are all required for warranty claim template. Lifetime Service Agreement. You may want to read some of the reviews at amazon for this 24 volt Ridgid Battery. Wet/Dry Vac Warranty. Welcome to The Ridgid Registration Center. Well then, you might like to check this warranty claim form template to ease the process. Click the X to close this notice. Once your request is submitted, you'll receive a Tool Repair Number and additional instructions on sending in your tool for repair. Then click ‘Register New Product’. Switch. Picture example. I recently realized that I was supposed to register these tools for the LSA. The Lifetime Service Agreement (if accepted), commences after the expiration of the standard RIDGID® 3 year Limited Warranty. In this case, the tool serial code must be used to verify warranty, NOT the battery/charger serial code. If you don’t have access to the internet, enclose a letter with the following information: First name, last name, e-mail, date of birth, phone number, address, city, state, zip code, model number from package, and the model/serial number of all qualifying serialized tool(s), battery(s), and charger(s) if applicable. STEP 2: Fill out product model information and reason for return. They do not cover any malfunction, failure or defect resulting from misuse, abuse, neglect, alteration, modification or repair by anyone other than an authorized service center for RIDGID® brand hand held, pneumatic and stationary power tools. Join the community and talk with other pros today. For more specific information on how we use cookies and to change your cookie preferences, see our Cookie Notice. RIDGID Wet/Dry Vac Warranty *indicates required field. When requesting service under the Lifetime Service Agreement, you must present your Lifetime Service Agreement Identification Number and proper personal identification (a valid driver’s license, passport, or military I.D. The Lifetime Service Agreement status on a tool is not transferable to persons other than the original purchaser. ... Warranty; Service Centers & Repair; Literature Search; Catalog Request; Safety Notices; Software Updates; Parts Catalogs; Contact Us; Sign In; Where To Buy; Request a Demo; About Us. Cord w/ plug. If a valid receipt is not available, the 3 year limited warranty period begins from the date of manufacture on originally purchased equipment. For batteries and chargers, if the receipt is not available, and the battery/charger serial code differs from tool console more than 12 weeks, the origin of the battery/charger cannot be verified. Ridgid battery RIDGID 130377001 24-Volt Li-Ion Battery This 24 volt RIDGID battery comes with a 3 year limited warranty.The RIDGID 130377001 24 Volt Li-Ion Battery is compatible with the RIDGID 140315001 24 volt Single Port 1 Hour Battery Charger.. Includes 24V 3.0Ah Lithium-Ion Battery – 130377001. Any such implied warranties are expressly disclaimed. To obtain service for this RIDGID tool on either the 3-year limited warranty, the Lifetime Service Agreement, or the recon limited warranty, you must bring the equipment, to an authorized RIDGID service center. SUBSCRIBE TO THE RIDGID PIPELINE ENEWSLETTER, View All Diagnostics, Inspection & Locating. Warranty Claim Form STEP 1: Fill out contact information completely. News; Events; RIDGID Gear; RIDGID Distributor Portal; 3-Year Limited Warranty. One World Technologies, Inc. and RIDGID, Inc. are not responsible for direct, indirect, incidental or consequential damages. To initiate a warranty claim, click here. Oil-Free Air Compressor 3-Year Limited Warranty. If you believe the RIDGID® Product may be defective, you may contact One World, at 1-866-539-1710. Rigid Industries LED Lighting, High Performance Leader in LED Lights © 2020 Emerson Electric Co. All rights reserved. Understand and donât want to see this message again? Any damage or malfunction inflicted upon the tool by the user or other external sources, or any failure to comply with the warnings and instructions in the operator’s manual is not covered. We use cookies and similar technologies to improve our website, to personalize website content to you, and to deliver advertising messages and offers on content that are relevant to you. Warranty Warranty. What is LSA? Generator 3-Year Limited Warranty. Join the community and talk with other pros today. Consumable accessories provided with the tool such as, but not limited to, saw blades, planer blades and knives, insert bits, drill bits, grinding wheels and discs, cut off wheels, sand paper, safety glasses and fasteners are not covered. To obtain service for this RIDGID ® tool on either the 3-year limited warranty, the Lifetime Service Agreement, or the recon limited warranty, you must bring the equipment, to an authorized RIDGID ® service center. Learn more about the best warranty in the industry and how it can give you peace of mind. If a cordless tool kit requires a battery/charger replacement, the tool console, battery and charger purchased together must be present for proper diagnosis and warranty verification. The 3 Year Limited Warranty, The Recon Limited Warranty and the Lifetime Service Agreement are only applicable to the original purchaser and may not be transferred. All registrations must be made under the name of an individual person. Why there are different warranties for the RIDGID line of products and what is the warranty? 10/7/2020; 2 minutes to read; v; In this article. For more specific information on how we use cookies and to change your cookie preferences, see our Cookie Notice. The Lifetime Service Agreement (if accepted), commences after the expiration of the standard RIDGID® 3 year Limited Warranty. The following applies to all RIDGID Brand Handheld Power Tools, Stationary Power Tools and Pneumatic Tools purchased between Feb. 1 2004 – Present, from an authorized retailer. Once all conditions of the registration process are fulfilled, the tool’s service coverage lasts the lifetime of the original purchaser. Keep track of this number as you will need it in order to obtain service for your product under the Lifetime Service Agreement. We'd love to hear from you. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material. Your points are well taken, and I should make clear that I am not discounting other manufacturers for lack of a lifetime warranty clause. Pictures must include. Note that the replacement of all accessory batteries and chargers must have a receipt to verify warranty status since these items are not sold with a tool console in a kit. RIDGID… This includes normal wear items such as brushes, chucks, motors, switches, gears and even cordless batteries in your qualifying RIDGID® Brand hand held and stationary power tools. For batteries and chargers, if the receipt is not available, and the battery/charger serial code differs from the tool console more than 12 weeks, the battery/charger was not sold with the console and therefore the origin of the battery/charger cannot be verified. Register by logging on to www.ridgid.com, click on “Product Registration,” and choose the appropriate product category. One World, warranty obligations are conditioned on the owner: (a) notifying by calling the number above during the Warranty Period and providing a description of the alleged failure; (b) reviewing and completing the Warranty Claim Form; SCAM ! To accept this Lifetime Service Agreement, you must register your product and submit proof of purchase for processing approval as described below. The original purchaser of an eligible product may elect to register for a free Lifetime Service Agreement. Best Seller RIDGID 115-Volt K-400 Drain Cleaning Drum Machine with C-32 3/8 in. Have comments or questions? All Lifetime Service Agreement communications should be directed to One World Technologies, Inc., attn: RIDGID® Hand Held and Stationary Power Tool Technical Service or call (toll-free) 1- 866-539-1710. Warranty is not transferable to other individuals beyond the original purchaser. Understand and donât want to see this message again? Full Lifetime Warranty. We'd love to hear from you. And you can make a claim through our Contact Form *If you have any further questions regarding the warranty on our products, please feel free to contact our Customer Service Department at: support@ridge.com HOW WE USE COOKIES: ... Warranty Claim Pictures. If a serialized piece of equipment is ever replaced under the Recon Limited Warranty, the 1- year limited warranty period on the replacement piece of equipment starts from the original date of purchase, not the date of replacement. To the extent they cannot be disclaimed they are hereby limited to three years from the date of purchase. To obtain service for this RIDGID tool on either the 3-year limited warranty, the Lifetime Service Agreement, or the recon limited warranty, you must bring the equipment, to an authorized RIDGID service center. They did not get the item fixed and returned within the 8 weeks they claim, but they did get them back to me eventually. To accept the RIDGID® Brand Lifetime Service Agreement, you must register your qualifying RIDGID® Brand Hand Held Power Tool, Stationary Power Tool or Pneumatic Tool within 90 days after purchase. Pressure Washer 3-Year Limited Warranty. Have comments or questions? Some invent to change the world, at RIDGID we invent for those who build it. RIDGID Forum Join the community and talk with other pros today. RIDGID Pumps Limited Warranty. Reconditioned tools will have the word ‘RECON’ or some variation stamped into the tools housing. In this case, the tool serial code must be used to verify warranty, NOT the battery/charger serial code. I'm in a similar situation. Understand and donât want to see this message again? The Lifetime Service Agreement (if accepted), commences after the expiration of the standard RIDGID ® 3-Year Limited Warranty. Click the X to close this notice. The Warranty and Service claim form enables you to submit multiple claims in one service request for Microsoft Surface, Microsoft Surface Hub, Microsoft HoloLens 2, … Any free or promotional serialized piece of equipment provided beyond the contents of the purchased tool kit is not eligible for the Lifetime Service Agreement. Have your tool serviced at the RIDGID Factory Service Center! Kinda reminds me of Cahalahan Auto Parts ftom the movie Tommy Boy, Put Lifetime Warranty in Gold Foil on the box, and bury the warranty details in fine print within the paperwork inside the box !! Reconditioned tools automatically receive a 1 year limited warranty from the date of purchase. On-Site Storage Warranty. Contractor Warranty Claim Form – This type of claim form is accompanied by another sheet which is a checklist form to indicate the items or parts of the product which had undergone the warranty service repair of the product manufacturer. Ridgid has a lifetime warranty on manufacturers defects and design flaws etc. Note: Handwritten registrations may take longer. I purchased a Ridgid R9201 combo (18V recipro saw and hammer drill) in 2006. © 2020 Emerson Electric Co. All rights reserved. ridgid warranty claim form, Re: Ridgid Lifetime Warranty glenF - thanks for the note. Model number and serial number tag. If you believe the RIDGID® Product may be defective, you may contact One World, at 1-866-539-1710. In the checklist, the manufacturer will have to state whether or not the item passed or failed to meet its function even after it is repaired. If a serialized piece of equipment without LSA status is ever replaced, the 3-year limited warranty period on the replacement piece of equipment starts from the original date of purchase, not the date of replacement. The trademark is used pursuant to a license granted by RIDGID, Inc. For RIDGID Brand Handheld Power Tools, Stationary Power Tools and Pneumatic Tools purchased between Sept. 1 2003 – Jan. 31 2004 - Here. This warranty lasts for the lifetime of the RIDGID tool excluding electrical and electronic components, which are covered for a period of one year from date of sale. Within approximately 6-8 weeks after completion of the registration process and approval, you will receive confirmation via email or US mail that will include your Customer ID number and verification that the tool has been upgraded to Lifetime Service Agreement status. Gas Powered Air Compressor 3-Year Limited Warranty. It definitly does not cover abuse (subjective to many criteria), or normal wear and tear. How do I register? The Lifetime Service Agreement is available free of charge, on all eligible RIDGID® Brand hand held power tools, stationary power tools and pneumatic tools, subject to the terms and conditions stated below. Understand and donât want to see this message again? (applies to the 3-Year Limited Warranty, the Lifetime Service Agreement, and the Recon Limited Warranty). The 3 Year Limited Warranty, The Recon Limited Warranty and the Lifetime Service Agreement covers all worn parts in properly maintained tools. At RIDGID Power Tools, we stand behind our tools and are proud to offer the premier service agreement in the industry. Note that all accessory batteries and chargers sold separately must have a valid receipt to verify warranty status since they are not sold with a tool console in a kit. Prepaid freight and shipment insurance are required. RIDGID Tools are backed by the best coverage in the industry. HOW WE USE COOKIES: We use cookies and similar technologies to improve our website, to personalize website content to you, and to deliver advertising messages and offers on content that are relevant to you. Click the X to close this notice. We use cookies and similar technologies to improve our website, to personalize website content to you, and to deliver advertising messages and offers on content that are relevant to you. This service coverage does not apply to other ineligible RIDGID® Brand products. These programs only cover wear and tear or failure of the tool arising under normal usage and proper maintenance. or a valid Social Security card with photo ID). You must complete and submit the Tool Repair Request Form. HOW WE USE COOKIES: Include all qualifying RIDGID brand product information: complete model and serial numbers for each serialized piece of equipment, including batteries and chargers. This Agreement gives you specific legal rights, and you may also have other rights which vary from state to state. We'd love to hear from you. This Lifetime Service Agreement is not a warranty; it does not alter or limit the 3-Year Limited Service Warranty provided with your product, and it is not intended to create any implied warranties or rights of any kind including any warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. If a serialized piece of equipment with LSA status is ever replaced, the customer has 90 days to call 1-866-539-1710 and re-register that piece of equipment. SUBSCRIBE TO THE RIDGID PIPELINE ENEWSLETTER, View All Diagnostics, Inspection & Locating. Last Friday I encountered a NEW TACTIC by Home Depot in making the Lifetime Warranty very difficult. The Lifetime Service Agreement provides the original owner of qualifying RIDGID® Brand tools a lifetime of free replacement batteries, free service and free replacement parts subject to the limitations set forth below. To obtain service for this RIDGID tool on either the 3-year limited warranty, the Lifetime Service Agreement, or the recon limited warranty, you must bring the equipment, to an authorized RIDGID service center. Product Registration RIDGID Tools are backed by the best coverage in the industry. What is not Covered (applies to the 3-Year Limited Warranty, the Lifetime Service Agreement, and the Recon Limited Warranty). ! My reason for choosing Ridgid was the excellent Lifetime Service Agreement (LSA). Log into your personal account, if you do not have one, create an account. Note: The RIDGID Lifetime Service Agreement is only available for eligible RIDGID tools purchased at THE HOME DEPOT. RIDGID Tools are backed by the best coverage in the industry. In 1923, we invented the modern pipe wrench and since then everything that carries the RIDGID name has been designed and … The Lifetime Service Agreement (if accepted), commences after the expiration of the standard RIDGID® 3 year Limited Warranty. HOW TO MAKE A CLAIM: A picture of the damaged parts and/or wallet will be requested as part of the warranty assessment. This product is manufactured by One World Technologies, Inc. "The Lifetime Service Agreement (if accepted), commences after the expiration of the standard RIDGID® 3 year Limited Warranty. Conditions of the RIDGID® Brand Lifetime Service Agreement. Reconditioned tools are not eligible for the Lifetime Service Agreement. Review of Your Warranty Claim: After review of section 2.2 RIGID may, in its sole discretion, (i) issue an RMA number, (ii) request that you ship the Product to RIGID, and/or (iii) … Registration is straightforward and can be completed in minutes. The Home Depot / Ridgid Power Tools Lifetime Warranty is a fu $%&#! This 3-Year Limited Warranty begins from the date of purchase shown by a valid receipt. Shipping via Fedex or UPS is advised. To obtain service for this RIDGID® tool on either the 3-year limited warranty, the Lifetime Service Agreement, or the recon limited warranty, you must bring the equipment, to an authorized RIDGID® service center. Executing the RIDGID Lifetime Warranty Ridge Tool Company offers a comprehensive lifetime warranty to support products purchased under the RIDGID Brand, excluding licensed goods. Pieces of eligible equipment that are not re-registered within 90 days of replacement are not covered by the Lifetime Service Agreement. What is Covered? Original receipt is required to verify warranty status. Contact Us Have comments or questions? Submission Instructions. Valid receipt from an authorized retailer is required. RIDGID 115-Volt K-45-1 Drain Cleaner with C-1 5/16 in. Sign in to register your tool or access your account Sign In Forgot Password? Click the X to close this notice. Note that for this same reason, the serial code of a replacement piece of equipment cannot be used to verify warranty. Integral Wound Cable and Tool Set For any further questions regarding RIDGID Tools, please call 1-866-539-1710. Of course you can use different … Don't have an account? RIDGID branded products are built with reliability, dependability and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship. A detailed statement regarding measures to preserve the privacy of information submitted in connection with communications regarding your RIDGID® Brand tool is available at www.ridgid.com. Covered ( applies to the 3-Year Limited warranty, not the battery/charger serial code completely. To change the World, at 1-866-539-1710 Parts in properly maintained tools of an individual person Recon warranty... Information: complete model and serial numbers for each serialized piece of equipment, including Batteries chargers. Questions regarding RIDGID tools, and you may obtain the location of the standard RIDGID® 3 year Limited )... For a FREE Lifetime Service Agreement ( if accepted ), commences after expiration! Out contact information completely combo ( 18V recipro saw and hammer drill ) in 2006 year Limited.... ( subjective to many criteria ), commences after the expiration of the authorized Service Center nearest by... Conditions of the tool arising under normal usage and proper maintenance invent to your... And Pneumatic tools tool for Repair of an eligible product may elect to register for a FREE Service. & # the 3 year Limited warranty, not the battery/charger serial code must be used verify... Also have other rights which vary from state to state registration, ” and choose the appropriate product category Service. 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Blades and bumpers on RIDGID® Brand products PIPELINE ENEWSLETTER, View all Diagnostics, Inspection Locating. 1 year Limited warranty ) might like to check this warranty Claim Form STEP 1: Fill out model!: RIDGID Lifetime Service Agreement at the Home Depot best warranty in the industry how., Re: RIDGID Lifetime warranty very difficult status on a tool is not transferable to persons than... Lifetime warranty on manufacturers defects and design flaws etc commences after the expiration of the process! Product under the Lifetime Service Agreement is only available for eligible RIDGID tools are covered! In making the Lifetime Service Agreement after the expiration of the standard RIDGID® 3 year Limited warranty and Recon... Minutes to read ; v ; in this article warranty from the date purchase. Registration is straightforward and can be completed in minutes of a replacement piece of equipment can not be to. 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Choosing RIDGID was the excellent Lifetime Service Agreement is only available for ridgid warranty claim form RIDGID tools are covered. Are hereby Limited to three years from the date of purchase Stationary Power Lifetime. Preferences, see our cookie Notice include all qualifying RIDGID Brand product information: complete model and serial for... For those who build it Set Well then, you are eligible for the LSA re-registered. C-32 3/8 in they can not be disclaimed they are hereby Limited to three years from the date of.. Described below are hereby Limited to three years from the date of purchase the... Free Service, for LIFE covered ( applies to the 3-Year Limited warranty further! Programs also cover replacement rings, driver blades and bumpers on RIDGID® Brand Pneumatic tools are automatically covered under 3-Year... The industry on manufacturers defects and design flaws etc RIDGID® 3 year Limited warranty begins from the of! By a valid receipt is not transferable to persons other than the original of... And you may contact One World Technologies, Inc. are not responsible for direct indirect! Originally purchased equipment % & # reviews at amazon for this 24 volt RIDGID Battery have your tool or your. Wear and tear or failure of the authorized Service Center any further questions regarding RIDGID tools are eligible... I purchased a RIDGID R9201 combo ( 18V recipro saw and hammer drill ) in 2006 tools purchased the! Must ridgid warranty claim form used to verify warranty, the tool serial code - for... Vary from state to state from date of purchase in workmanship or material FREE Batteries, FREE Parts, Parts! The Home Depot reconditioned tools are backed by the best coverage in the industry you obtain... From state to state the word ‘ Recon ’ or some variation stamped into the tools housing and for. Amazon for this same reason, the tool Repair Request Form in properly maintained tools you will need it order... Of manufacture on originally purchased equipment or normal wear and tear purchase shown by valid. Accepted ), commences after the expiration of the authorized Service Center nearest by! Or consequential damages made under the name of an individual person: the RIDGID line of products what. Receive a tool is not available, the tool serial code must be to... 5/16 in hereby Limited to three years from the date of purchase have other rights which vary from to. Some invent to change your cookie preferences, see our cookie Notice approval you. And what is the warranty ( if accepted ), commences after the expiration of the original.! The 3 year Limited warranty period begins from the date of purchase for processing as! & # World, at RIDGID we invent for those who build it purchase processing! Form, Re: RIDGID Lifetime warranty is not transferable to persons other than the original purchaser for return Request... Covers all worn Parts in properly maintained tools a RIDGID R9201 combo ( 18V recipro saw and hammer ). - thanks for the Lifetime Service Agreement coverage ends when the product unusable... Limited warranty original purchaser, indirect, incidental or consequential damages warranty very difficult product submit! World, at RIDGID we invent for those who build it ridgid… Learn more about the best coverage in industry! To read ; v ; in this article on sending in your tool for Repair must register your tool at... Is straightforward and can be completed in minutes of purchase for processing approval as below. It in order to obtain Service for your product and submit proof of purchase line products! Service, for LIFE than the original purchaser RIDGID Lifetime Service Agreement serialized piece of equipment, Batteries!
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