For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Tracy #1657 was very rude when I asked about account credit and the Sneaky way Spokeo charges you a membership even though youre on a free trial and cancel it. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. Thank you, I have been charge for this service on my visa card for months, I don't recall getting it i have ask some time ago to stop this.All the help u can give me on stopping this and any refund. Spokeo does not originate or create data, so our data reflects that of the original sources. Since we don't originate or create data, our data reflects that of its original source(s). - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. You're freaking [censored] and not even a mediocre internet business! On average, users of this app can save $512 a year from unwanted bank charges. New information is added to our system every day and I suggest you check back for new updates.Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled. She explained that buried in the charge acknowledgement notice is an explanation of the trial period of 7 days. I received your complaint to the ComplaintsBoard.com page Dear Rick: The charge SPK*SPOKEO 18006994264 800-6994264, CA was first reported Sep 4, 2013. They're a web based company designed to conduct reverse lookup searches on people. When Google Play Protect detects a toll fraud, the following warning is shown to users: "This app can add unauthorized charges to your mobile bill by registering for recurring charges." Stalkerware: When Google Play Protect detects stalkerware, the following warning is shown to users: "This app can spy on you by monitoring your location or your . We are extremely glad to hear that Spokeo has worked out for you. I found three charges of $18.95! Please feel free to contact us directly should you have any future questions or concerns regarding this matter. What do I do if there's an unauthorized charge on my account? One of my responses included, "tenant screening, " which is a violation of their TOS. I am writing to complain about being charged for $24.95 after a 7 day trial of the name search option. SPK*SPOKEO SEARCH 19.95 11/03 1/4/16 you took two payments out one of 19.95 and one of 17.85. Alternatively, if there was no warning of possible consequences, their system could have presented me with a pop-up after I submitted the survey response with strong, clarifying language and required me to affirm acceptance of their TOS (e.g. +[protected]. Btw I don't believe the complaints on Spokeo, as it seems on this site, are 'resolved'. I received your complaint to the Trustpilot.com page for Spokeo, dated October 5, 2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.When making a purchase, we do our best to let you know about the kind of information we may have available. Under the Fair Credit Billing Act, your liability for unauthorized charges depends on whether the thief personally presented your card to make the purchase or just stole the number. Westpac Foreign Transaction Fee AUD $0.82 has been reported as fraud to my bank as I never signed up & nor does it recognize my e-mail. BEWARE. I also got a charge of $23.70 from this "company" on my credit card. I never Ever agreed on automatic payments or nothing it was just this one time. Resolved. We have provided a resolution to your request via email with the email address you have provided to the Trustpilot.com website. In my case it was family fraud so they only banned me for 7 days starting yesterday as a . Cancelled the account which I was unaware of. You took money out my bank account and I want it back. I just found a charge for $23.90 on my credit card statement. It's ridiculous. We are, however, constantly working to expand and improve the data available on our site. How do we shut them down? We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you swiftly. I will be calling their customer service to demand a refund or will be taking this scam and fraud to FCC or Law Enforcement. Date: 4/2/2017 This issue is quite easy to resolve if you will use the Truebill app. Used the service one time and knew I was being charged $.95. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) New information is added to our system every day and I suggest you check back for new updates.Please allow me to explain the charges associated with services selected to your account. We assume that Jadil Colon and Yvonne Fredericksen were among four dwellers or residents at , Philam Group Executives receive the Best Companies to Work for in Asia 2018 Award. Contact the card-issuer to close the account and dispute fraudulent charges. I apologize if this was unclear.I can confirm that this subscription has already been disabled back on October 5, 2022. Like Spokeo is 'advicing' on the internet: to log in on their website again, in order to unsubscribe. Not only do you miss represent your business and intentions but you advertise for change pocket change until the 10th page where it says how much you really are charging. Seven days later I was charged through PayPal for a monthly subscription of $24.95. I apologize for any inconvenience, or hardship this matter may have caused. The Metropolitan Region of Santiago comprises six sectors, including the capital city of Chile. There's a reason people don't want their personal promotion out there and you are the foundation of that reasoning. Spokeo, Inc., a data broker that compiles and sells detailed information profiles on millions of consumers, will pay $800,000 to settle Federal Trade Commission charges that it marketed the profiles to companies in the human resources, background screening, and recruiting industries without taking steps to protect consumers required under the Fair Credit Reporting Act. Regional Service Director - Southwestern Region CA, AZ, NV, CO, UT, NM & HI Belimed Inc. Senior , Other convenors include former SC justice and ombudsman Conchita Carpio-Morales, former foreign affairs chief Albert Del Rosario, former party-list congressmen Neri . Here are 7 more ways to detect identity theft. They are a SCAM! I do not know how you got my banking info and this is very disturbing to me! Look up Rommel Ong's phone number, home address, email , On Monday, November 4, Rappler editor-at-large Marites Vitug sits down with retired rear admiral Rommel Jude Ong to discuss the "rebirth" of the Philippine Navy and its , Rommel Ong Work Experience and Education. This review was chosen algorithmically as the most valued customer feedback. Re: Luggage Storage at Santiago Airport. Since last August, at least, anyone could buy Spokeo service for $19.95 a month.Their "7-day free trial" was a huge. Is there any way to stop this company? Will ever Spokeo leave me alone or not? Additionally, please keep this message for your records as confirmation of the cancellation and refund.I apologize for any inconvenience, or hardship this matter may have caused. Didn't work. Just another person that signed up for $.95 then received a recurring charge for $24.95 per month. This was not me, I did not give permission and I would like my money back? We are the Victor's Hilltop Squadron. Dear Laura,Im sorry to hear Spokeo did not meet your search needs, and I'd be happy to look into this for you. My card and laptop was stolen and I believe they have made a payment to spikeo? This month I have yet another spokeo charge, I start looking and these charges go back months. It's my name and last name, my date of birth, but everything else is just a lie. PAYPAL INST XFER - What Is This Charge? - HowChimp I did a dispute with my bank as well and had my credit card # changed. These kind of businesses need to be closed immediately!Update: As seen in the comment reactions from Spokeo on this site, they have an automatic system which posts reactions on their complaints. It goes against our guidelines to offer incentives for reviews. Hello @mg8. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. Luggage Storage at Santiago Airport - Santiago Forum View Rommel Ong's business profile as Professor of Praxis at Ateneo School of Government. The company left an official comment on this complaint. In addition I did not understand that I would start paying at the end of seven days. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Previously, Rommel was a C&B Manager at Philip Morris In ternational and also held , Professor of Praxis, Ateneo School of Government, Ateneo de Manila University, the Philippines, The navys acting Flag Officer in Command (FOIC), Rear Admiral Rommel Jude G. Ong, presided over the change of command ceremony Friday, handing over the . On November 11, 2018 I called and canceled a"Service" for Flogames (whatever that might be). No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. It's as though I was literally blocked from a internal source Internal as in your website not the internet in whole or my devices and connections. There was NO obvious language that they'd be auto billing me. I paid the fee and the "results" were revealed - that they had NOT found anything at all! As in an earlier post, she was very friendly and helpful. I am hoping I will be credited back all or most of the last year of quarterly billings of $14.95. Thank you. I don't even know what this is for and I demand a refund and this account cancelled immediately. Figure out a way to get revenue like every time I think maybe instead of pretending to be some company that knows personal details and will sell them to anyone for a quarter. The complaint has been investigated and resolved to the customer's satisfaction. It makes absolutely no sense that answering a survey question could have such long-term and bizarre consequences. If you dont want to be charged for a membership, read the fine print, its right above to continue button EVERY time. Feb 05, 2019 2:34 am EST. Hi! Report unauthorized charges - Google payments center help Rommel Ong's Instagram, Twitter & Facebook on IDCrawl However, we are constantly working to expand and improve the data available on our site. Put the $19.95 back on my card immediately or I will take action against you. I apologize for any inconvenience, but it appears the usage which you described violates our terms of use. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. Spokeo flagged my account as being in violation of their TOS, then banned me for life, all because I answered a survey question in 3 seconds without understanding it was a lifetime binding contract. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. my refund will be $40.85!!!!! We're sorry to hear about this. I am determined to get my money refunded. language such as, "you indicated that Spokeo would be useful for tenant screening, but Spokeo does not permit usage for that purpose as we are not covered by FCRA. - Spokeo Customer Care=========================Dear Kevin:I received your complaint to the Trustpilot.com page for Spokeo, on July 17, 2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.Please allow me to explain the charges associated with the services selected to your account. I received no e-mails stating anything, not the registration, not the charges and couldn't receive the e-mail when attempting to reset a password. I just saw a charge of $14.85 on my bank statement from this unknown company!! Our bank is disputing the charges. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. In any case, my explanation was not good enough for Spokeo and they are standing by their permanent closure of my account because it was "flagged." By whatever means possible, I am contacting m attorney general as soon as I write. I imagine if someone was a convicted felon or had other issues that were potentially a problem it, would be convenient to be able to find all that information in one place. I also have this on my card starting in June 2013 for 2 separate charges every month of $14.95 and $19.95. Are Your Children Racking Up Charges From Mobile Games? Here's How to - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. The left luggage facilities at both the new SCL international terminal and the domestic terminal are NOT available. $18.93 [protected] They trick users into setting up an account to get one look-up and this is the fee for that service. There are plenty of good, honest competitors that people can useand should. If you need additional assistance, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at (888) 906-0850. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks!- Spokeo Customer Care]Dear Pam:I received your complaint to the Trustpilot.com page for Spokeo, on November 17, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. The company is called Spokeo. When I called to cancel, the person I spoke to was very professional and polite. I have just bumped into the fee, because I decided to look into my expenses I do not go beyond the point of the free search, which of course provides nothing. New information found for Rommel Ong. If you claim these charges are unauthorized by you, the cardholder, the Spokeo representative has no other option but to refund your money. v. Monsanto Chemical Co 954 MPMI ROMMEL ONG lis ices fab iake wa rotted sta se vdiatah sia ave the best access to the heart of Germany. This is STANDARD OPERATING PROCEDURE for this company. New information is added to our system every day. Im sure it doesnt matter as you are keeping this money and not refunding as a stand up company would do. I switched off the automatic charge on my account and stopped the unwanted unrequested 'subscription', immediately. What losers. I signed up to then be told the number could not be identified. I felt really disappointed, but today I have seen 24,95$ charged in my bank account because a subscription, so now Im very angry, but not only with these scammers, also with Paypal, because they have knowledge about this fraud and they support it, they only stop the subscriptions payments but dont fight for your money.EDIT: Its supposed that my money is back after sending them an email warning that I would solve it by my side if they dont give me back my money. Robbery at its finest! You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. I hope this helps many who fall into this same aggravating and frustrating boat! Careful. Spokeo continued to bill my account the $25 two more times when I did not even use it. Click here to refresh the page. Just like the one on this site from June 2022: If the company gets consumers' consent for future charges, consumers must have the option to withdraw their consent at any time. Dear Nami,Thank you very much for the kind words and 5-star rating! So of course I did. Your agent Erica was most helpful in helping me navigate thru your research channels, during my visit. 71 Unauthorized 20 Authorized Trending Reports. Garbage! When my monthly credit card bill came in I was surprised to see multiple other charges on my account that I never agreed to or inquired a report about. I demand all refunds right up to the day I came across your company. The charge SPK*SPOKEO was first reported Feb 6, 2014. I received your complaint to the ComplaintsBoard.com Dear Fred: Hitler and his staff however On 21 November 2022, Ateneo Policy Center Senior Research Fellow Rear Admiral Rommel Jude G Ong AFP (Ret) presented his analysis on defense cooperation in , Rommel Ong is a HR Business Partner at AIA Group based in Hong Kong, Central and Western. Please allow me to explain the charges associated with the services selected to your account. I have this well documented. This is a useless service and I think its disgusting to prey on people who are obviously in a situation where they are trying to find out some sort of Intel. Tried to unsubscribe. Aug 2, 2022, 7:14 PM. In my experience, Spokeo is an irresponsible, potentially dangerous clown show. posted 11/23/2013 Helpful (3) Not So Much (14) I just found a charge for $23.90 on my credit card statement. SPK*SPOKEO 18006994264 800-6994264, CA - vCharges.com June 26 $.95 and July 3 $19.95, please THANKS ! The complaint has been investigated and resolved to the customers satisfaction. I received all the information I needed and was not interested in their service anymore. The customer service rep was nice when I canceled but otherwise dont waste your time or money, Dear Jen,We're sorry to hear that we did not provide you with the most up to date or accurate information. Dear Requester: Card always in my possession, so not stolen. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. Facebook Email or phone Password Forgot account? I have written to their customer support to stop this recurrent subscription and reimburse me the amount. Thats funny, because I honestly dont even know someone who uses a landline anymore, and last time I checked, text messages are something that landlines offer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public.