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If it is their collection dept., did you try to get them to recall the debt? For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Unsubscribe at any time. @new_earthThank you for sharing. I received a letter from Convergent saying sprint placed my account with their office for collection. Do I need to get them to prove what I owe? If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. Payment FAQs How do I find my account number? Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. Copyright 1997-2023 Ripoff Report. I was a month to month plan. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. So yeah. Work with Lemberg Law out of Wilton, CT. - Wait a few days, it most likely won't be deleted even if they said it would. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. I would just continue trying and hope to get someone who will delete. Work out a payment plan. Convergent Outsourcing's other names These people need to be stopped. This is what I just went through. They said they didnt do that when clearly they did because it is listed as paid on my credit report. We sent you several validation notices. Or, should I try to handle it through Sprint (since they own the debt). It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. They might say yes or no. I HAVE NEVER OWN A TOYOTA! He said he was looking for Teresa **. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. FTC's website on credit. Balance due is 1700. Convergent is required to password lock receipts due to housing sensitive information. This one so contrived, premeditated, using a fake name and explanation. The more complaints are filed by consumers, the more likely they will be investigated for fraud. to the credit bur. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. With account paid and settled. That's if they're reporting. I need some advice on how to proceed with this collection account. If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. Learn more about Convergent Outsourcing or view your account with us online. More details on software and accessibility are available at WebAIM.org. bureaus (they were only reporting to two). Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. If they say yes, you have something to fall back on. I would discuss with them there was no contract. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. Convergent Outsourcing is one of America's leading collection agencies. You may find that it wont budge, even after you try the strategies above. I called sprint, who was very eager to accept a payment to confirm if this was true. For example, you may have a baby on the way or want to apply for a mortgage. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? Deletions are a courtesy and some do it. We understand that collections is often an emotional and overwhelming process. I have an old Sprint account that went into collections via Convergent Outsourcing. Many factors affect your FICO Scores and the interest rates you may receive. It was gone off my reports within 2-3 days. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. File your review. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! You can enter your email address to have a copy of the chat transcript emailed to you. FTC's website on credit. Convergent Outsourcing is one of the largest debt buyers in the country. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Consumers love to do business with someone that can admit mistakes and state how they made improvements. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Bryan Sankey's Phone Number and Email Last Update. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. How do I setup a payment plan? I have a collections account being reported by "Convergent Outsourcing". This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. She said to give them a call and try to settle for less with them. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. Some dont. Seemed reasonable, but what a scam. Convergent Outsourcing Sprint bill . Hence, the persistent phone calls and emails. Estimated amount consumers saved since 1997: $15,590,010,907. I had a Spring sent to ERC. FRAUD ALERT! It will pass in time. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. We appreciate the opportunity to respond to your concerns. Just updating my progress with Convergent. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. I also called convergent and they only collecting on sprint behalf. Companies across the United States contact us to help them recover debts. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. So I wonder what step to take to file a claim against this company. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. Many companies featured on Money advertise with us. Contact. I was making payments via automatic draft. says who it is but nobody is ever on the other end of the line. New comments cannot be posted and votes cannot be cast. strict standards for business conduct. I asked her if Convergent owned the debt. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. And that my Identy had been stolen last year. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. ConsumerAffairs is not a government agency. We sincerely hope this represents a satisfactory resolution to your concerns. Convergent Outsourcing, Inc. is a debt collection agency. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. Received notice of debt collection. They told me to contact their collections people. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. Convergent Outsourcing was the most recent CA to report on this debt. Offers may be subject to change without notice. Your credit score will be affected by this Company. They say Im past due in the amount of,$1,613.85. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. I confirmed with T-Mobile that my account is 0. I owe 1,700. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Read More . Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. FTC's website on credit. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. They wont respond to anything but complaints saying they have validated it which is a complete lie. Make sure they're going to recall the debt. REBUTTAL BOX Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Well start sending you the news you need delivered straight to you. I called the Federal Bureau of Consumer Protection and filed a report. I was stunned. We also do not buy debts - the debt that you may owe is still owned by the original creditor. - Send one more email to executive office asking nicely again to have it deleted. Were available to help by phone at 1-800-444-8485 or online through our contact form. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. Check your credit report 30 days after you make your first payment. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. I know this thread is a few months old but I thought I'd share my experience. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Note: I recorded both Sprint phone conversations. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. The agencies are much more likely to sue now then in the past, even over small debts. If you weren't paying on it then it went to collections. After reading discussions on this forum, I spoke with Sprint and paid them directly. But like most debt collectors, it has a questionable reputation with its customers. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. This is your right under the FDCPA. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. I'd only worry if they fail to indicate that you paid the debt. But, when I asked directly who she represented, she said she represented Convergent. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Learn more about obtaining detailed information about your account over the phone. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. More details on software and accessibility are available at WebAIM.org. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. I called Sprint to get some information on the account. My tertiary goal is to pay as little as possible. They are offering me a 50% settlement offer of, $806.93. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. I let him know I didnt make this bill. I would even consider pay for delete in full. Join our community, read the PF Wiki, and get on top of your finances! I just want to know who to pay to make sure things are taken off of my reports. If you have questions or need to make a change to your account. This company is horrible. I just went through this, except the CA for mine was ERC. - Make the payment with them through chat. They're trying to collect $2,200.39 of which I have no idea what this is. I pay for that service through Frontier Communications who by the way ** me up from the onset. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector.