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Show The application is in two parts. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. You will need your council tax account reference number for the bill you want to pay, if you know it. Extra help for residents through new council tax support scheme. Call us Lines are open Monday to Friday 9am to 4pm. The council will never call you and ask you to give them your bank details over the phone or by text. History [ edit] A map showing the wards of Croydon from 2002 to 2018 Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. This includes those who receive Council Tax support., Hi Dear Sir or madam. : the councils website today. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. Are Marie Antionette and forgot to pay the baker I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. . The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months For example, Croydon Council has been given permission to hike council tax bills by 15%. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. 0.1 England and Wales. giving feedback Claims for the rebate can only be processed until September 30. The BBC is not responsible for the content of external sites. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. If you are emailing us with your change of date then include your name, account number and preferred date. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Read about our approach to external linking. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. If you are emailing us with your change of date then include your name, account number and preferred date. Do not close this page if you would like to continue. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Proud to be Croydon - diverse and ambitious. How frustrating. Send us a message; Other ways to contact us . Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Croydon Council | 11,570 followers on LinkedIn. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Read about our approach to external linking. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. pic.twitter.com/5PFiLmGWCv. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. 8. Sign in or Register a new account to join the discussion. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Bernard Weatherill House 8 Mint Walk Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. If youre paying bills via direct debit youre not that poor. Well send you a link to a feedback form. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . Revised, or reduced? The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Try contact-the-council@croydon.gov.uk email address. Croydon is divided into 28 wards, electing 70 councillors. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Due to this, we will respond to your enquiry within 4 weeks. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. The council press office has failed to issue any press release to Inside Croydon on this important matter. This service is in scheduled maintenance mode. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. You can get information on their website. United Kingdom, NEW Help improve this site by Telephone: 020 8726 7000 Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. Hide, Send feedback directly to the content team using our website feedback form. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? Plans to increase council tax in Croydon by 15% have been approved by the government. 6. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Posted on January 12, 2023 by insidecroydon. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. Applications for the scheme are now closed. giving feedback It is a London borough council, one of 32 in the United Kingdom capital of London. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. To help us improve GOV.UK, wed like to know more about your visit today. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice The council will never call residents to ask for bank details for the rebate. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. We use some essential cookies to make this website work. Council Tax team. It will take only 2 minutes to fill in. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. But on May 30, the council invited residents to complete an online form to receive their rebate payment. Other ways to contact us. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m.