For your shopping, zZounds can do what we can. They must be dealing with factory rejects or something... ordered an Ibanez guitar from them and it arrived on time... the neck was unplayable... called the hotline and they sent a return label. Sign In. 800 ⦠Or, use your credit card and pay it off to avoid interest. I called and confirmed a few questions. thank you for your help in clarifying this point. i am considering buying one for my granddaughter to learn to play on. Ill stick with guitar center or Sam ash. ... please review Play as you Pay® terms. Gallery. I'll use this as an website backup if I can't find the guitar that I wanted. I've never been turned down and have bought about $9K in guitars from them, with poor credit. Response: They were very pleasant to deal with, guitar arrived on schedule, payment plan is set. The customer was made aware that we were going to charge the other card on file. [redacted] 115K likes. [redacted] We have advertised policies in place to protect our customers in the event that a shipment is lost. Zounds offers a 30-day trial for their hearing aids â if you are unsatisfied with your hearing aid in that time, you can return it for your money back. Shortly thereafter, the customer claimed a successful shipment with UPS but again, the label read unused and nothing had arrived at our warehouse. I take great pride in all my instruments to prevent any damage. Zzounds should have spent the extra few dollars to require a signature at delivery(I never heard of a place who shipped items worth over $2000 without a required person to be home to accept). About an hour later I got an email saying to contact for assistance with my order ASAP. They told me I had a unidentifiable code attached to my order. Regarding costs, zZounds compares favorably to both. Business I spoke to your repercentive he assured me that you guys would honor the price match and the 10%discount there was no expiration **te .Your computer is more honest than you are. zZounds. Consumer Says conflicting things about credit checks. If you want an amazing guitar that you couldn't get without payments and you can make payments on time this is a great trustworthy company to work with no shipping fees and in some states not even tax check them out. Was a little skeptical at first, but now they're my go-to store. We did not receive the package, so we are not able to setup a refund. zZounds.com return details » 5. zZounds delivers top-rated customer service. The website offers a 'Blowout' section that offers discounted items in limited quantities. I'm still waiting on a cancelation email. This went unnoticed until February 2015. Use RevDex to, Increase visibility and credibility of your review by. Just ordered from them again (Epi 339) and it ⦠Don't ever purchase in-ear products from this company. My husband has purchased guitars from this company in the past and highly recommended them to me when I was in the market to buy him a birthday guitar. Returned it and the replacement arrived today... the neck pick up is defective. It is a nightmare. I dont know if it was premeditated, but what I do know is neither will take any responsibility for not getting the gear to me. Take your business ANYWHERE else. You can't start out buying a $2K guitar with bad credit. zZounds has already charged my debit card which is connected to my checking account. We have made several attempts to contact the customer regarding this with no resolution. It arrived with the pick guard very heavily scored. It had obviously been played a lot, as I have two guitars I have had for years that don't show that amount wear. If you got money to play with go play the stocks! 1,579 reviews for Sweetwater Sound, rated 4.89 stars. There are to many other professional music places to buy equipment from one in Fort Wayne, In. [redacted] When I asked him how he could explain that the pricing was incorrect and the L1 Model 1S with B1 Module and pointed out to him that the $1799 price was only for the Bose L1 Model 1S with B2 Module, he refused to explain that and said that it was my error and wouldn't consider applying the $345 for the shipping for the re-order. I would have rejected the half of the order, I wanted all or nothing. After attempting to clarify matters unsuccessfully, we offered a return label to expedite matters. Hello, We have reviewed our records of order [redacted] and have a response. they have billed me for an order I have never received, although they did mail me a returned label to send back the headphones, they had to send it twice because the first one was voided. I ordered a Boss Katana MkII 100 Head. Response: This guitar was played by me about three times before I realized something was wrong with it. but my account needs to be adjusted and removed from collections. The best place online to shop for your music gear! So disappointed will never purchase or recommend this company ever again! To me all 3 of these p Plus they said they don't charge you until the item is been shipped but they already charged and I cancelled my order and later I got my money back. I don't feel I've ever been burned by them, and I've had to return things and fix order mistakes. We are not responsible for items stolen from a customer's residence... Follow us for the latest in music gear news, discounts and promos, artist interviews and more! Not only did they set up a payment plan for me, the guitar came with the real Gibson hard shell case and at a great price. Don't play with me. These packages were confirmed to be delivered as of 08/15 at 10:57 AM. Each Zounds hearing aid ⦠Police reports for stolen property are commonly filed without seeing the items actually being taken. I have always been treated very well and assisted with any questions I had. Response: Response: You can't use a prepaid card with zZounds. They don't have warranty because it's a product you wear. Get free shipping on instruments and musical equipment, easy zero-interest payment plans, and top-rated service at zZounds! Hello,As stated in our previous responses, this shipment was delivered on 08/as reflected by the tracking informationFedEx has investigated the claim that this shipment was not delivered and determined it to be falseWe did not receive any requests to require a signature and no additional instructions were left for the delivery driverWe have facilitated our end of this order by having the items shipped and delivered to the address requestedIf the customer has filed a police report for the missing items, as recommended, the matter is between the customer and the authoritiesWe hope they are able to retrieve the missing itemsWe consider this matter closed on our endIf a customer is refusing to make their agreed upon payments, we are required to inform them that the account will eventually be sent to a third party collections agency, per the terms and conditions of the payment planLet us know if we can provide any further clarification.
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